As a Customer Support Representative and critical early employee of this startup company, you will play a major role in shaping the delivery of the EarlyBird solution to states, districts, and schools nationwide. Your primary responsibility will focus on customer success and support throughout the customer journey, with an emphasis on IT support, and delivering delighted customers to help meet retention and expansion goals.
EarlyBird Education is hiring teachers and psychoeducational testers for part-time work to conduct in-person testing in elementary and pre-schools. Psychoeducational Evaluators [testers] are needed, on a part-time basis, to conduct in-person testing sessions in schools, at times convenient for the schools, administer a tablet-based or computer-based gamified app to students and administer (1:1) and score several psychometric assessments pertaining to literacy and language development.